Accessibility statement

Feedback Flows Ltd is committed to making Feedback Flows usable by as many education professionals as possible. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Measures we take

• Semantic HTML and Bootstrap-based responsive layouts
• Visible focus states and keyboard-accessible primary navigation in most flows
• Text alternatives for key branding images where provided
• Support for system light/dark theme preferences via an in-app toggle

Known limitations

• Some complex builder UIs (e.g. learner pack / rubric editors) may be harder to use with screen readers
• PDF and DOCX exports inherit limitations of generated documents
• Third-party embeds (e.g. YouTube training videos) depend on the third party’s accessibility
• Charts and dense data tables may need additional textual summaries in places

We are iterating on these areas as part of ongoing product work.

Feedback and requests

If you encounter an accessibility barrier or need a document in an alternative format, email support@feedbackflows.org or use our Contact page. Please include the page URL and a description of the issue. We aim to respond within five working days.

Enforcement

If you are not satisfied with our response you may contact the Equality Advisory and Support Service or the relevant regulator for your sector.