AI usage guide

A friendly guide to using our AI tools responsibly

Welcome to Feedback Flows. We've built these tools to be powerful, time-saving helpers for educators. A few important points about how our AI works:

Our AI is your co-pilot, not the pilot

Think of our AI as a smart assistant. It can draft feedback, analyse text and organise information. You remain the expert in the classroom. Review all AI-generated content before sharing it with learners or using it in formal decisions.

Smart, but not perfect

AI can misunderstand context or invent details. Treat outputs as a first draft. A quick professional check ensures the final feedback represents your judgement.

AI detection and similarity scores must never be the sole basis for academic misconduct findings. Use them only alongside human judgement and your organisation’s policies. See our Terms of Use and Acceptable Use Policy.

Shared responsibility

You are responsible for how you use the tools and their outputs. The Service is provided as described in the Terms; privacy practices are in the Privacy Policy.

Anonymisation

You can enable anonymisation of known student names before many AI marking prompts (Profile / enterprise settings). This does not currently cover every pathway (for example AI Detector sentences, Whisper transcription and vision/OCR). Choose workflows accordingly.